Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Guarantee

  • Our crew of qualified professionals will do their best to answer to your help tickets in less than 1 hour. If, however, the issue you have experienced needs the help of the Admin =Department,= we are going to forward the ticket to the person on shift and will write a comment to tell you.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We offer you 24x7x365 technical support through a turbo–fast ticket program incorporated into your Control Panel. You’re able to contact us all the time about any of the programs that come pre–configured on your virtual server, which include the selected OS, the server admin panel and our in–house made Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • An extensive and regularly updated articles base is incorporated into our custom–built Website Control Panel. It gives you quick tips about how to perform all of the main web site control duties. The Help area presents comprehensive how to articles and step–by–step video lessons. You can gain access to the Help area by clicking on the Help or Video buttons in the top right part of each Control Panel section.