1 hour ticket response
Prompt support is our ultimate objective and that’s why we have a team of practiced technicians who will be happy to offer a fast reply to any question that you could possibly have. Just send your customer support ticket from your Website Control Panel and we’ll reply back to you within sixty minutes at the latest. In fact, we strive hard and aim for a twenty–minute ticket response time.
A Premium Client Support Service
Each member of our help desk team has lots of years of experience in the cloud hosting plans business and most of them have been with us for at least five years. They all are prepared to respond to all your questions in the most competent way possible.
An Easy–to–Navigate Help Center
Built into the Website Control Panel is an easy–to–navigate Help Center, which features different sources of information. You can search through a routinely updated knowledge base offering web hosting account management articles and site management articles, watch the how–to video tutorials or examine the F.A.Q. database.