Other than having more system resources, a reason why you may get your own server and use it instead of a shared web hosting plan is that you'll be able to install and run a wide variety of software. With a shared account, you could use applications, that don't need root access and are not installed server-side, so in the event that you need specific software for your websites, you can't set it up on a shared web server. This isn't so with a server of your own where you'll be able to install whatever you want. The downside is that you may not have much experience and handling your own hosting server is more complicated that managing a shared hosting account where the provider handles the majority of things. This is the reason why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you could make use of it any time you experience any difficulties with the management of your machine.
Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your hosting server, so in the event that you get any one of our VPS servers
packages, you'll be able to take advantage of this service and have our administrators perform various tasks which you can not do yourself or you simply have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any program that does not function efficiently for some reason. You could add the upgrade to your plan as frequently as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server also, but just in case you require more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated web hosting plans
that we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your web server is set up, you may acquire the upgrade during the hosting server signup process, or when you need something to be performed later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our admins on your server, so in case you face any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it comes with.